X8d Privacy Policy — Our commitment to protecting your data
Last updated: 2026. x8d prioritizes the privacy of users’ personal data. Please read this policy carefully to understand what information we collect, why we collect it, and how we protect it.
What information we collect
Account & Identity Information
When registering on x8d, your name, mobile number, email address, and date of birth are collected. For identity verification, your National ID or Passport details may also be required.
This information is used to create accounts, verify identity, and personalize your experience.
Payment & Transaction Information
When transacting via bKash or Nagad in BDT (৳), your mobile number and transaction amount are logged. Full payment credentials are not stored on x8d servers; only transaction references and statuses are kept. This data helps prevent fraud and verify transactions.
Device, browser, and usage information
We log your device type, operating system, browser info, IP address, and time spent on x8d pages. This helps improve platform performance and security.
When browsing on mobile, app session data may also be logged for technical debugging and service improvement only.
Cookies & Tracking Technologies
X8d's website uses cookies. Cookies are small text files stored in your browser. They are mainly used for two purposes:
- Essential Cookies: This cookie is essential for maintaining login sessions and verifying security tokens.
- Functionality Cookies: Used to remember your preferred language, theme, or settings.
- Analytical Cookies: Collected to understand page visits and user counts; no personal identity is revealed.
You can disable cookies in your browser settings, but some features might not function properly.
Purpose of data use & third-party involvement
Purposes for using information
- To create, verify, and manage accounts.
- To complete deposits, withdrawals, and transaction processing.
- To ensure platform security and prevent fraud.
- To enhance your gaming experience and show relevant offers.
- To comply with legal obligations.
Sharing Information with Third Parties
X8d never sells your personal information. However, limited data may be shared in specific situations:
- In coordination with the relevant mobile banking services for payment processing.
- Shared with authorized third-party game providers only for session management data.
- In response to valid requests from law enforcement agencies.
Data Retention, Security & Duration
All personal data on x8d is stored and transmitted using SSL encryption. Server access is strictly controlled and only authorized personnel can view specific information.
Data retention periods are as follows:
- Profile information is retained as long as the account remains active.
- Transaction records may be kept up to five years for legal purposes.
- Most personal data is deleted within 90 days after account closure unless legally required otherwise.
In case of a data breach, x8d will notify affected users promptly and take corrective actions.
Your Rights & Policy Updates
Rights to access, correct, and delete your information
As an x8d user, you have the following rights:
- Right of Access: You may request to view the information we hold about you.
- Right to Rectification:You may request corrections for inaccurate or incomplete information.
- Right to Erasure: You may request deletion of personal data after account closure, unless legally required to retain it.
- Right to restrict processing: You may request to stop processing your data for specific purposes.
To exercise these rights, please email [email protected]. x8d will process your request within a reasonable timeframe.
Policy Changes & Contact
X8d may update this privacy policy at any time. Registered users will be notified of significant changes via email or app notifications. Continuing to use the services after changes means you accept the updated policy.
For any privacy questions or complaints, contact us at [email protected]. For more FAQs, FAQ Page View.